Shipping
We've got the logistics covered so you can sit back, relax, and wait for your goodies to arrive.
Order Processing
Orders will be processed and set on their way within one business day from the moment you hit that "Place Order" button. We're all about efficiency here.
Tracking Made Simple
Once your order is en route, you'll receive an email confirmation complete with a tracking number. No need to stalk your mailbox, we'll keep you in the loop.
Address Accuracy Matters
The key to a successful delivery? A precise shipping address.
Don't forget those important details like apartment numbers, suite numbers, and PO BOX numbers. Accurate addresses make for happy packages.
The Case of the Mysteriously Delivered Package
If the tracking status insists your package has been delivered, but you're left empty-handed, start by scouring your surroundings. Sometimes packages find cozy hiding spots. If the search yields no results, drop us a line at customercare@dischub.com. While we can't promise to solve it like Sherlock, we'll assist you in every way we can.
But my order was delivered
If your package takes a detour or decides to play hide-and-seek, don't worry. We'll collaborate with the carriers to uncover the mystery. While we can't guarantee instant resolutions, we're dedicated to getting to the bottom of it.
International Delight?
At the moment, we're only able to ship to domestic customers only. International shipping is in our future plans, so stay tuned!
Local Pickup
Local to Milledgeville, Georgia, and want to save some money on shipping? After you've placed your order, send us an email at customercare@dischub.com. We will refund the shipping cost and arrange a date and time for you to pick up your order.
There you have it, our Shipping Policy, straightforward and no-nonsense.
If you need any clarifications or have questions, feel free to reach out to us at customercare@dischub.com.
Your satisfaction is our priority, and we're here to ensure your shipping experience is as smooth as possible.